Refund & Return Policy

At Discountiffy, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, incorrect, or different product from what you ordered, we are here to help.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

• You received a damaged or defective product.

• You received the wrong product.

• The product is different from what was shown or ordered.

• The product has a manufacturing issue.

The product must be unused, unworn, and in its original condition and packaging.

2. Non-Returnable Items

Returns are not accepted for:

• Products that have been used, washed, worn, or damaged by the customer.

• Products without their original packaging or tags, where applicable.

• Products damaged due to improper use or handling.

• Clearance or final-sale items, where clearly mentioned on the product page.

• Personal-use or hygiene products that cannot be resold once opened.

3. How to Request a Return

To request a return, please contact our customer support within 7 days of delivery.

Please provide:

• Your Order Number

• Customer Name

• Reason for Return

• Clear photos/videos of the product if it is damaged, defective, or incorrect

Our team will review your request and provide further return instructions.

4. Return Shipping

If the product is damaged, defective, or incorrectly delivered due to our mistake, Discountiffy will cover the applicable return shipping cost.

For returns due to a change of mind or other reasons not caused by Discountiffy, the customer may be responsible for return shipping charges.

5. Refunds

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If your return is approved, the refund will be processed according to the payment method used for your order.

For Cash on Delivery orders, the refund method and required customer details will be confirmed by our support team.

Please allow reasonable processing time after your return has been approved.

6. Exchanges

If you receive a defective, damaged, or incorrect product, we may offer a replacement/exchange where the product is available.

If the requested replacement is unavailable, an eligible refund may be offered instead.

7. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been shipped, cancellation may no longer be possible. In such cases, you may need to follow our return procedure after delivery.

8. Damaged or Incorrect Orders

Please contact us as soon as possible after receiving your order if the package or product is damaged or incorrect.

For damaged or incorrect items, photos or videos may be required so that we can investigate and resolve the issue quickly.

9. Contact Us

If you have any questions about returns or refunds, please contact Discountiffy Customer Support through the contact details provided on our website.

Discountiffy
Website: discountiffy.myshopify.com

We reserve the right to refuse a return or refund if the product does not meet the conditions stated in this policy.

Last Updated: August 2026