Shipping Policy

Last Updated: August 2026

Thank you for shopping with Discountiffy. We are committed to getting your order delivered safely and as quickly as possible.

1. Order Processing

Orders are usually processed within 1–2 business days after the order is placed.

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

Orders are not normally processed or dispatched on public holidays.

2. Delivery Time

Once your order has been dispatched, delivery usually takes approximately:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on the courier service and delivery location.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Any Free Delivery offer will be clearly mentioned on the website or product page and may be subject to specific conditions.

4. Order Tracking

Once your order has been shipped, you may receive a tracking number through the contact information provided with your order.

You can use the tracking information to check the status of your shipment with the relevant courier service.

5. Delivery Delays

Delivery may occasionally take longer than expected due to:

• Weather conditions

• Public holidays

• Courier delays

• Incorrect or incomplete addresses

• High order volumes

• Unforeseen circumstances

We appreciate your patience in such situations.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

• Full name

• Complete delivery address

• Active phone number

• City and area

Discountiffy is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Failed Delivery

If the courier attempts delivery and the customer is unavailable, unreachable, or refuses to receive the order, the shipment may be returned to us.

Additional shipping charges may apply if the customer requests the order to be shipped again.

8. Damaged Packages

If your package appears damaged when delivered, please contact our customer support as soon as possible.

We may request clear photos or videos of the package and product to investigate the issue.

For products damaged during delivery, please refer to our Refund & Return Policy.

9. Contact Us

If you have any questions about shipping or delivery, please contact Discountiffy Customer Support through the contact information available on our website.

Discountiffy
Website: discountiffy.myshopify.com